Refund policy

Returns

We want you to feel good about the art you bring home. You may request a return within 30 days after delivery. The item must be unused, unaltered, and in its original condition and packaging.

To start a return, use our contact form and include your order number. Please do not send an item back without return instructions. We will provide the correct return address privately after approving the request.

For a change-of-mind return, the customer is responsible for return shipping and for packing the item safely. Original express or international shipping charges are not refundable unless required by law.

Damaged, defective, or incorrect orders

Please inspect your order when it arrives. If it is damaged, defective, or incorrect, contact us within 14 days of delivery. Include your order number and clear photos of the artwork, packaging, and shipping label. We will replace the item or issue a refund, at no cost to you. If we need the item returned, we will provide prepaid instructions.

Cancellations

Because each piece is made to order, production may begin soon after checkout. Contact us immediately if you need to cancel. We will try to stop the order, but we cannot guarantee cancellation after production begins.

Refunds

After we receive and inspect an approved return, we will let you know whether the refund is approved. Approved refunds are issued to the original payment method, normally within 10 business days. Your bank or card provider may take additional time to post the credit.

Exceptions and legal rights

Gift cards and items that have been altered after delivery cannot be returned. This policy does not limit any rights you have under applicable consumer protection law.

Last updated: July 10, 2026.